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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erin Kehoe

May 25, 2023

5  out of  5 rating by Erin Kehoe
"We have been with State Farm for a while, and this is by far the most attentive office we have ever dealt with. They have the friendly staff and always go above and beyond for all of our requests!! I highly recommend them!!!!!"

Thomas Dickerson

May 15, 2023

5  out of  5 rating by Thomas Dickerson
"Friendly reliable services that have met my needs for over 15 years!"

Todd Pigg

May 12, 2023

5  out of  5 rating by Todd Pigg
"The people that work there are always nice and pleasant Whitney especially. If they were a fast food restaurant they would be Chick-fil-A."

Ryan Reynolds

May 8, 2023

5  out of  5 rating by Ryan Reynolds
"Bill is the best insurance provider in the state with the best staff thanks for easing life’s worries"

Vonda Burrow

May 6, 2023

5  out of  5 rating by Vonda Burrow
"I called to add a new vehicle to my policy, and Kandace in Bill Burdette’s Was so friendly, courteous, and helpful. Always such a pleasure to work with."

Samantha Barber

April 21, 2023

5  out of  5 rating by Samantha Barber
"Kandace was very helpful and patient! Helped us save a lot on our insurance! So glad we changed over to them!"

Chelsey George

April 20, 2023

5  out of  5 rating by Chelsey George
"The business I work for uses State Farm and I must say that Bill Burdette has a great team. Kandace is so knowledgeable and always on top of her game. She is helpful and quick to respond. I've worked with some of the other staff as well and have had good experiences with them too. I would highly recommend this agency for anyone looking to go with State Farm insurance!"

justin ashley

March 25, 2023

5  out of  5 rating by justin ashley
"i dont think anyone could talk me into switching. their staff is amazing and by far the cheapest insurance ive found with drive safe and save"

Rhonda Sledge

March 24, 2023

5  out of  5 rating by Rhonda Sledge
"Was very pleased with the helpful, friendly people, and especially with the prompt response. Would highly recommend!"

Regina Ramey

March 23, 2023

5  out of  5 rating by Regina Ramey
"The best place to have for auto and homeowners insurance. We are so thankful for all they've done to help us get everything done very quickly."

Todd Cline

March 11, 2023

5  out of  5 rating by Todd Cline
"They have saved me several hundred dollars a month after leaving Alfa for auto and home. Great service and better people! Bill, Brenda, and Whitney have definitely made switching to them well worth it and very easy. Just had my first Windshield claim, it only took one phone call and everything was taken care of! Thanks y’all!!"

Tricia Helton

March 3, 2023

5  out of  5 rating by Tricia Helton
"I've had the privilege of being with this company for about a year. Today I had to switch to a different car on my policy. Miss Brenda was extremely helpful! She not only helped switch the service because I couldn't figure out how to do it online, she then faxed over all of the information to the business and helped me work out a discount so I didn't have to make such a large down payment on the new car being added. The employees at this company are amazing! I'm bad about forgetting when my bill is due and they will text and remind me so that I'm not late and they're so understanding if I am late. They never judge me they're always so kind and friendly. I would recommend this company to anyone! I was surprised by the prices at this company! Compared to all of the generic insurances I've had in the past this one is by far the least expensive. I definitely recommend State farm insurance bonus points if you go to this company they'll definitely take care of you just like family."

Wesley Smith

February 24, 2023

5  out of  5 rating by Wesley Smith
"Been with them for over 15yrs and always had great service. Even during our claims and accidents, jeleen has always taken care of my family. They also served my grandparents for years. Nothing but great things to say 👍"

Christy Widner

February 21, 2023

5  out of  5 rating by Christy Widner
"The customer service at State Farm Bill Burdette office are so nice and professional! Kandace and Whitney are usually the 2 I talk too and they’re great! They always send me text reminders for my next bill due date. Thats very helpful to me! I would recommend this office too anyone!"

Kim Johnson

February 15, 2023

5  out of  5 rating by Kim Johnson
"The people that work at this State Farm is absolutely amazing. They go above and beyond for their customers. They have always help with anything we needed and just recently when my dad passed away I received a card in the mail from them saying how very sorry they were for my loss, that meant something!!!! If you just want insurance go anywhere but if you want people who care about your well-being come to State Farm in hartselle!!!"

Kenneth Lopez

February 10, 2023

5  out of  5 rating by Kenneth Lopez
"I've had a great experience with Bill Burdette State Farm. Jeleen and Whitney have always been helpful and respond quickly to questions and concerns."

David Brewer

February 9, 2023

5  out of  5 rating by David Brewer
"Have been with them for years thay have always been very helpful"

Natasha Prater

February 9, 2023

5  out of  5 rating by Natasha Prater
"I just changed over to State Farm for my car insurance. I just knew I was paying way too much for my insurance and my gosh I was right! Jeleen was able to help my husband and I bundle our policies, raise our coverages. lower our deductibles and got us a lower premium for both vehicles for less than what I was paying on just my car!! I am beyond happy with her and with State Farm!"

candie Watson

February 6, 2023

5  out of  5 rating by candie Watson
"I highly recommend Bill Burdette's office. They took excellent care of us and our claim on an auto we have. Their team was so nice and communicated with us the whole time and after the claim to make sure everything was fully taken care of. They will treat you very well and be right beside you through everything"

Sydney Carlson

February 2, 2023

5  out of  5 rating by Sydney Carlson
"Brenda and Whitney were amazing . Brenda got the process started and connected me to Whitney. Whitney stayed in contact with me through the entire time, she took care of everything. Very impressed on how quickly , and easily everything was handled . Very thankful for everything they did for me . Highly recommend them ."

Sawyer Pannell

February 2, 2023

5  out of  5 rating by Sawyer Pannell
"Bill's office has been great with communication and they help make the stress of a claim as simple as possible for you. They also have given me very reasonable quotes. Check them out, great company!!"

Josh Kiker

February 2, 2023

5  out of  5 rating by Josh Kiker
"I've been a client for over 3 years now, and I've always received great customer service. Would definitely recommend."

Jordan Noles

February 2, 2023

5  out of  5 rating by Jordan Noles
"Bill Burdettes office and his staff Brenda,Whitney and Kandace I honestly don’t have enough time to type out how good this office is. I’ve had 2 Big claims on my house in the past 4 or 5 years and they literally treated me like a celebrity I’ve be with them for some years and I’ve dealt with other insurance companies that honestly don’t care anything about there customers or if the get any further customers they just care about getting your money then when a claim is filed they drop you and don’t answer your calls and that’s not the kind of business Bill and his office crew practice. Absolutely TOP NOTCH insurance firm by far. Whatever Bill and Brenda is doing at the Hartselle office others need to go train with them because i could be more happy with spending my money with this insurance company knowing if something happens they don’t run away and make me the bad guy they treat me with respect and treat me like a family member. My business is for sure staying with this team. Thanks to each and every one of you I’m a happy customer."

Kris Spencer

January 27, 2023

5  out of  5 rating by Kris Spencer
"Great customer service for our business accounts. Very quick response with any questions or quotes on multiple business and personal accounts. Always pleasant to deal with Bill Burdette's agency and his employees. Highly recommend."

April B

January 26, 2023

5  out of  5 rating by April B
"I highly recommend getting a quote from Bills team. They saved me a good bit… Kandace always goes above and beyond to help me with my insurance needs. She’s greatly appreciated."