
State Farm® Insurance Agent Bill Burdette
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ken Posey (K. P.)
September 29, 2025
"I love state farm and Jeleen• The people are so nice and they take very good care of you"
"Thank you, K. P., for sharing your positive experience with us. It's wonderful to hear that Jeleen and the team have made you feel well taken care of. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Kendall Vaughn
September 26, 2025
"Jeleen has been amazing ever since I have started using Bill Burdette State Farm. The entire staff is fast and efficient and has always had an answer to any questions I’ve had."
"Thank you, Kendall, for sharing your positive experience with us. It's wonderful to hear that Jeleen and the rest of our team have been able to assist you effectively. We strive to provide fast and efficient service, and it's great to know we've met your expectations. Your feedback is greatly appreciated."
Nicki Bice
September 16, 2025
"I can always call and get my what I need done !!! Always nice , helpfully , thanks for alaways been their when I need tall"
"Thank you, Nicki, for sharing your experience and for the wonderful rating. It's great to hear that you find our team helpful and responsive to your needs. We're committed to being there for you whenever you need us. Your feedback is truly appreciated!"
Tim
September 12, 2025
"Fantastic and friendly service"
"Thank you, Tim, for sharing your experience with us. It's wonderful to hear that you found our service fantastic and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Robert Short
September 12, 2025
"Always so helpful, accommodating and super friendly. Love Jeleen . The whole office staff is awesome. Bill Burdette is the best."
"Thank you, Robert, for your wonderful feedback! It's fantastic to hear that you find our team helpful, accommodating, and friendly. Jeleen and the entire office staff truly appreciate your kind words. We're delighted to know that your experience with us has been so positive. Your support means a lot to us!"
Skye Hunter
September 9, 2025
"I worked with Kandace on my homeowners insurance policy. She was great to work with and made the process very quick and simple. We were able to do everything over call/text and everything took less than 30 minutes. I received quotes from other agencies as well and their price was the best."
"Thank you for sharing your experience, Skye. It's wonderful to hear that Kandace made the process of setting up your homeowners insurance quick and simple. We're glad to know that our pricing was competitive and met your needs. Your feedback is greatly appreciated, and we're here to assist you with any future insurance needs."
Richard King
July 19, 2025
"We have been with state farm for years now very friendly and answered any questions we may have every time I would recommend"
"Thank you, Richard, for sharing your experience with us. It's wonderful to hear that our team has been friendly and helpful in addressing your questions over the years. Your recommendation means a lot to us, and we're grateful for your continued trust in our services."
StoNNey RoseBuDD
July 18, 2025
"Kandace is such a pleasure she always gets the job done anything I ask for or need she gets it handled for me and in a timely Manner as well !! 💚"
"Thank you for sharing your positive experience with Kandace. It's wonderful to hear that she consistently meets your needs efficiently. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Nick Moradi
July 18, 2025
"Super helpful and really nice folks! Very trustworthy! Highly recommend!"
"Thank you, Nick, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found our team helpful and trustworthy. Your recommendation means a lot to us, and we're glad to have been able to assist you. If you ever need anything else, feel free to reach out."
osbaldo perez
July 18, 2025
"Kandace very professional, responsive, and helpful. They made the whole process easy and stress-free. Highly recommended"
"Thank you, Osbaldo, for sharing your positive experience with Kandace. It's wonderful to hear that the process was easy and stress-free for you. Your recommendation means a lot to us, and we're glad to have been of help."
Christina Moore
June 11, 2025
"Kandace Shannon at State Farm is amazing thank you for all your help"
"Thank you, Christina, for sharing your positive experience with Kandace Shannon. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Christopher Thomason
June 5, 2025
"Absolutely amazing customer service! Seriously, the best!!!"
"Thank you so much for your kind words and fantastic rating! We're delighted to hear that you had such a positive experience with our customer service. Providing the best support is always our priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please let us know."
Nora Campbell
May 31, 2025
"Kandace is wonderful. She very helpful and has always answered all my questions. I always enjoy talking to her."
Kaedince Cagle
May 31, 2025
"Best state farm in the area! They are so patient and friendly! Thank you to Kandace Shannon for being an amazing help!"
"Thank you, Kaedince, for sharing your positive experience with us! We're delighted to hear that you found our team patient and friendly. Kandace will be pleased to know she made such a great impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Amanda Fricks
May 31, 2025
"I have had insurance with Bill Burdette at State Farm for over 20 years. He and his staff have always been so helpful and kind! I highly recommend them!"
"Thank you, Amanda, for sharing your experience and for being a loyal customer for over 20 years. It's wonderful to hear that you find our team helpful and kind. Your recommendation means a lot to us, and we're grateful for your trust in our services."
Albert Lang
May 27, 2025
"KANDACE MADE APPYING FOR MY INSURANCE SO EASY AND STREAMLINED . THEY ARE ALWAYS VERY ACCOMINDATING. THERE SERVICE IS ALWAYS prompt !"
"Thank you, Albert, for sharing your positive experience with us. It's wonderful to hear that Kandace made the insurance application process easy and streamlined for you. We strive to be accommodating and provide prompt service, so your feedback is greatly appreciated. Your satisfaction is our priority, and we're glad to have met your expectations."
Alesha Hill
May 22, 2025
"I swapped to State Farm and Kandace was very very helpful. With quotes and got me a good deal and very sweet as well thank you.!!"
"Thank you so much for sharing your experience, Alesha. It's wonderful to hear that Kandace was able to assist you effectively and provide you with a great deal. Your feedback is greatly appreciated and we're delighted to have you with us at State Farm."
Rebecca Graveman
May 21, 2025
"I had been with another company for years and had recently gotten married so we were combining insurance. Kandace was very helpful during this process. Giving me quotes and answering multiple questions. Thank you Kandace for all of your help!!!"
"Thank you, Rebecca, for sharing your experience with us. It's wonderful to hear that Kandace was able to assist you effectively during such an important transition. We're glad she could provide the support and information you needed. Your feedback is greatly appreciated, and we're here to help with any future needs you may have."
Oscar Flores
May 20, 2025
"Mrs. Shannon Made switching to State Farm so easy. She helped me set up the app and my automatic payments! Highly Recommend!"
"Thank you, Oscar, for sharing your experience with us. It's wonderful to hear that Mrs. Shannon made your transition to State Farm smooth and straightforward. We're pleased to know that setting up the app and automatic payments was a positive experience for you. Your recommendation means a lot to us, and we're here to assist you with any future needs."
Shirl Parker
May 8, 2025
"Office personnel were kind, helpful and knowledgeable — qualities one should rightfully be able to expect. Additionally, I found coverage to be equal or better with rates the same or less — a good customer satisfaction combination. 😊"
"Thank you for sharing your positive experience. It's great to hear that our office personnel were able to assist you with kindness and expertise. We're pleased that you found our coverage and rates to meet your expectations. Your satisfaction is important to us, and we appreciate your feedback."
JR Robinson
May 8, 2025
"Great people doing business there all my life"
"Thank you for the great feedback and trusting our team with your Insurance needs. "
Brian Wilkinson
May 1, 2025
"Jelena robinson. Was the best agent I have worked with yet in Hartselle Alabama they're not even my insurance company. And she helped me through the entire claim effortlessly."
"Thank you for sharing your experience with Jelena. It's wonderful to hear how she was able to assist you so effectively, even though we're not your insurance provider. Your feedback is greatly appreciated, and we're glad Jelena could make the claims process easier for you. If you ever need assistance in the future, we're here to help."
David Shane Blagburn
April 30, 2025
"Amazing customer service. Always kind and courteous!! Love Candice!!!"
"Thank you, David, for sharing your experience. It's wonderful to hear that you received amazing customer service and that Candice made such a positive impression. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
Michael Ballew
April 23, 2025
"Best State Farm office that you will find anywhere! We have been with them for decades and they always go far and beyond. Example, my son, who lives in Los Angeles, CA had his insurance cancelled for no apparent reason by the agent’s office out there. They did not notify us and they do not return our calls. Kandice in Bills office jumped on it for us, got in touch with the office in CA, and had the insurance reinstated within a couple of hours. Bill’s office does not benefit at all from this policy, yet Kandice took care of it for us. We have also worked with Brenda and others in the office and they are always attentive and helpful. They make you feel like you are their most important customer - every time!!"
"Thank you for sharing your experience with our office. It's wonderful to hear that Kandice was able to assist with your son's insurance situation so promptly. We strive to provide attentive and helpful service to all our customers, and it's rewarding to know that Brenda and the rest of our team have made you feel valued over the years. Your trust and loyalty mean a lot to us, and we're grateful for the opportunity to serve you and your family."
William Parsons
April 8, 2025
"Very knowledgeable staff and very kind people I was very pleased that they were able to to save my family $180 a month on insurance for home and auto I will be recommending them to all my friends.."
"Thank you, William, for sharing your positive experience with us. It's wonderful to hear that our team was able to assist you in saving on your home and auto insurance. We truly appreciate your recommendation to your friends and are glad to have been of service to you and your family. Your feedback means a lot to us."